


Head office
Southern Cross Health Society
Level 1, Te Kupenga, 155 Fanshawe Street, Auckland 1010
Postal
Southern Cross Health Society
Private Bag 99934, Newmarket, Auckland 1149, Freepost Authority 1440
Posting a claim
Southern Cross Claims Centre
Private Bag 3216, Waikato Mail Centre, Hamilton 3240, Freepost Authority 1440
Plan documents
Eligibility criteria
Unapproved healthcare services
Policy variations
List of Prostheses and Specialised Equipment
How we work with ACC
Updates to your policy
Review your pre-existing condition(s)
Request cover or prior approval
Making a claim
Paying your premiums
Payment options
Policy renewal
Changing employer
Going overseas
My Southern Cross
Healthcare finder
Benefits of membership
Member discounts and offers
Wellbeing
CareHQ
Request a member card
What is an Affiliated Provider
Affiliated Provider-only healthcare services
Easy Claim
Southern Cross Medical Care Society (trading as Southern Cross Health Society) is a licensed insurer and a licensed financial advice provider. For more information about the financial advice service we provide and a copy of our public disclosure statement please visit southerncross.co.nz/disclosure-statement.
Southern Cross Medical Care Society (trading as Southern Cross Health Society) has an A+ (Strong) financial strength rating given by Standard & Poor’s (Australia) Pty Limited. The rating scale is: AAA (Extremely Strong), AA (Very Strong), A (Strong), BBB (Good), BB (Marginal), B (Weak), CCC (Very Weak), CC (Extremely Weak), SD or D (Selective Default or Default). Ratings from ‘AA’ to ‘CCC’ may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. Full details of the rating scale are available at www.spglobal.com/ratings/en/about/intro-to-credit-ratings. Standard & Poor’s is an approved rating agency under the Insurance (Prudential Supervision) Act 2010.